Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have regarding your data.

Information We Collect

• Email address
• Extracted visible text of the current page you are on
• Chat history, including text, uploaded files, and screenshots

How We Use Your Information

• Provide and improve our services
• Communicate with you about updates, support, or important notices
• Analyze usage to enhance functionality and user experience
• Maintain security and reliability of the service

Sharing of Information

We do not sell your personal information. We may share information only in the following situations:

• To comply with legal obligations
• To protect the rights, safety, or security of users or the public
• With trusted service providers who help us operate our services, under strict confidentiality agreements

Data Retention

We keep your information only as long as necessary to provide our services or as required by law. Once it is no longer needed, we securely delete or anonymize it.

Security

We take all reasonable technical and organizational measures to protect your information at all times.

Your Rights

You may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Withdraw consent where applicable

To exercise these rights, please contact us at: help@ezrasupport.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. By continuing to use our services, you agree to the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at:

Email: help@ezrasupport.com